#Working Wisdom #Human Resources

This Is What it Takes to Be a HR Generalist

by Danial
Feb 21, 2019 at 9:49 AM

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Let’s get straight to the point. Human Resources Generalist tackles day-to-day operations of the HR office. They also manage the administration of HR policies, procedures, and programmes.


The HR Generalist carries out responsibilities in the following functional areas:

  • Recruiting

  • Organisational planning

  • Performance management

  • Employee relations

  • Employee development and training

  • Company employee communication

  • Compensation & benefits administration

  • Employee wellness

  • Employment & compliance with regulations


Here are the primary objectives of HR Generalists:

  • Personal development

  • Development of the HR department

  • Workforce development

  • Workforce safety

  • Development of an employee-oriented culture that focuses on quality, continuous improvement, and high performance.


So what does it take to be an HR Generalist?

  • Great organisational skills

  • Excellent interpersonal and coaching skills.

  • General knowledge of employment laws and practices in Malaysia

  • Knowledgeable in computer skills, including Excel, database management and record keeping.

  • Effective oral and written communication

  • Experience in benefits administration, compensation programmes and other HR programmes.


Relevant Education and Experience to Become an HR Generalist

  • Minimum Bachelor’s degree or equivalent in Human Resources, Business, or Organisation Development or equivalent. It’s preferable to possess a Master's degree.

  • 3 to 5+ years of leadership experience in HR positions.

  • Specialised training in employment & labour law, compensation, organisational planning, organisation development, employee relations, and training.


Here is an in-depth look of an HR Generalist’s responsibilities, based on the relevant areas.




HR Department Development

  • Assists with the development and administration of programs, procedures, and guidelines.

  • Participates in developing department goals, objectives and systems.

  • Assists with the monitoring of an annual budget

  • Participates in administrative staff meetings

Human Resource Systems

  • Manages the development & maintenance of the HR sections of both the Internet and Intranet sites.

  • Maintains employee-related database.

  • Prepares and analyses reports that are needed to carry out the functions of the department & company.

Training and Development

  • Maintains employee training records

  • Assists and monitors the development and the spending of the corporate training budget

  • Assists managers with the selection of external training programs and consultants

  • Provides necessary education and materials to managers and employees such as employee handbooks and manuals.


  • Manages the recruitment process

  • Reviews the resumes for all job candidates

  • Conducts the recruiting planning meetings when needed staff is identified

Employee Relations

  • Assists with the implementation of company wellness programmes

  • Assists with the development of HR policies with regard to employee relations

  • Partners with management to communicate HR policies, procedures, programs, and laws

  • Participates in the conduct of investigations when employee complaints are brought forth.

Compensation & Benefits

  • Assists with monitoring the company wage and salary structure

  • Provides day-to-day benefits administration services

  • Provides payroll processing backup support

  • Develops and schedules benefits orientations and other benefits training


  • Complies with all existing governmental and labour legal and government reporting requirements.

  • Protects the interests of the company in accordance with company HR policies and governmental laws and regulations.

Organisational Development

  • Assists with the carrying out of a company-wide process of organisation development such as succession planning and employee retention

  • Assists with employee communication and feedback through meetings and surveys.

  • Assists with the monitoring of the organisation’s culture


Source: The Balance Careers


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