#Working Wisdom

Why Trust is the Foundation of Effective Leadership

Siti Khairina Mohd Fikri
by Siti Khairina Mohd Fikri
Aug 21, 2023 at 11:33 AM

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Trust is like the glue that holds strong leadership together. When leaders are trusted, great things happen: teams work better, people are happier and more creative, and everyone feels less stressed. Good leaders know this and work hard to earn the trust of their team and colleagues.

 

But sometimes, leaders find themselves in a tricky situation where they don't trust someone on their team. This happens more often in today's world of remote work. A lack of trust between leaders and team members is a big problem. It can make leaders feel worried and make them micromanage. This bad feeling can even spread to the whole team, hurting teamwork, creativity, and how well everyone does their job.

 

Steps to Rebuild Trust When You Don't Trust Your Employee

Trust is a two-way street, like sharing a secret with a friend. If you're a leader and you don't trust someone on your team, here are five steps to make things better:

 

1. Find Out Why You Don't Trust Them

Trust isn't just a yes or no thing. It's more like building blocks. You might trust someone's skills but not their communication. Trust has three parts:

  • Thinking someone can do the job (skills).
  • Knowing they'll do it every time (consistency).
  • Believing they're good inside (character).

Example: Imagine you trust your team member's skills, but they often miss important deadlines.

Also Read: Trust Deficit in the Workplace

 

2. Start Trusting Them a Little Bit

Think about the things you do trust your team member with. Then, find ways to let them do more in those areas. For instance:

  • If you trust them to talk well in the team, let them join meetings with other teams.
  • If you trust their skills, let them teach someone new.
  • If they're good at solving problems, give them more challenging tasks or let them make decisions.

Talk a lot when you give them work. Tell them what you want, how they should do it, and when it's due. Keep talking with them one-on-one so they know you're there to help.

 

3. Tell Them What's Wrong

Tell your team member what they're doing that makes you not trust them. Talk about the missing things: skills, consistency, or good character. Be clear about what they did wrong, how it hurt, and how things can improve. Don't use the word "trust." Instead, talk about what happened.

Example: If they're inconsistent with deadlines, tell them that missing reports have made work harder for everyone.

 

4. Think About Your Part

Remember, you're a big part of this relationship too. Trust can break if your team doesn't know what to do or what you expect. You may need to explain things better. Also, they might trust you if you show that you trust them.

Example: If you're transparent and honest, your team will see you're dependable and fair.

 

5. Is Trust Possible Again?

Sometimes, trust can't be fixed. It might not be fixable if someone lies or does something really bad. It would help to talk to human resources or even let them go in such cases. Even in less severe cases, if you try hard to fix trust and nothing changes, it might be time to talk to HR or think about other steps.

 

Final Thought: Trust Can Be Rebuilt

Remember, trust is important. If you follow these steps, you can rebuild trust and make things better. Trust is like a garden – with care and time, it can grow and make your workplace happier and more successful.

Also Read: What Should You Do If You Lost Your Employee's Trust?

 

Keynote Takeaways

Trust is like a bridge between leaders and their teams. It's not always easy, but by taking these steps, you can build a stronger bridge and create a better work environment for everyone. Trust is like a puzzle – when all the pieces fit together, it makes a beautiful picture of collaboration and success.

 

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