#Human Resources #Employer

How the Bell-Curve Performance Appraisal Works

Mohamad Danial bin Ab Khalil
by Mohamad Danial bin Ab Khalil
Dec 14, 2022 at 9:58 AM

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The bell-curve performance appraisal method divides employees into three main categories depending on performance. It is a tried-and-true method that businesses use to evaluate employee performance.

There have been discussions about whether or not using a graph to represent the employees' performance is a fair approach to evaluating them.

Given its shape, a typical distribution curve is called a bell curve. It is a simple technique for HR professionals to ensure that top performers are rewarded and that average performers improve.

For instance, if your company uses the bell-curve performance management method, the employer will initially see the performance grade employees received from a manager or self-review. And based on the rating, the employer will suitably place the employees on the curve.

The curve's most typical distribution is

  • 20%: top performers

  • 70%: average performers

  • 10%: poor performers

bell-curve performance method

The pros of bell-curve performance evaluation

1. Top achievers are easily identifiable

In this case, the forced ranking requires the management to make decisions and distinguish between various personnel. High performers are recognised and encouraged to put in extra effort to further their growth. 

These employees' growth and career plans are appropriately developed. High-performing employees are encouraged to stay with the organisation, which also aids with succession planning and retaining top personnel.

 

2. Easy to determine whether an individual is suitable for a specific job role

The underperforming worker might be qualified for a different position within the organisation. The bell curve can be used to do an adequate analysis of the performance appraisal system and HR intervention to place workers in the right jobs. Workers currently performing poorly can have their competencies, strengths, and career plans subjected to a more thorough review.

 

3. Training needs are more manageable

The bell-curve performance management method facilitates the company's proper training management. Applying this method will allow for the proper distribution of training to the employees. 

The bell curve graph aids in identifying training requirements so that the employer can create a suitable training programme for a specific group of employees.

 

4. Manager ratings can be adjusted for strictness and leniency

The organisation can only utilise this method to limit the leniency and rigidity of the manager ratings. The strict score results in many employees receiving poor ratings, while the lenient score results in many employees receiving all high ratings. 

It is possible to remove the unbalanced scoring and give the employee the correct rating. This helps to prevent errors, the demotivation of genuine high performers, or the retention of average employees.

 

The cons of bell-curve performance evaluation

1. Generic perspective regardless of department

An employee's entire performance should be quantifiable on an individual level. The department, function, and daily responsibilities of the employee are significantly reduced when comparing the employees' performance ratings.

The expectations would differ if these elements were different for each employee. It is, therefore, unfair to the staff to compare such ratings on a broad basis.

 

2. Minimal feedback

You do away with active feedback when you use the bell curve to regulate performance. You must ensure that employees receive feedback frequently, not just once a year.

 

3. Not suitable for SMEs

The bell curve assessment method is not beneficial for companies with a small number of employees. To determine the average of all the employees, you need more data. A bell-curve appraisal should have at least 150 employees, but ideally, there should be more.

 

4. Too strict

The rating system for employees is fairly rigid. Simply said, businesses use it because it is quicker and more convenient. It is unreasonable to categorise them differently, given employees' daily effort.

 

5. Even great performers can become average

A worker must be excellent in their position, yet the curve places them in an average position because it considers all the other workers together.

Great performers will remain average, while ordinary performers may end up in a more favourable position. Employees could grow dissatisfied with how the review system operates, leading to an unfair performance evaluation.

 

6. Bad for team morale

The lower rating may result in a loss of morale if the bell curve formula for assessment fails to provide correct results for your staff. Additionally, it might result in decreased performance and impeded production. Organisations must find a more effective replacement for performance reviews to prevent a decline in work quality or a rise in employee attrition.

 

7. Shallow feedback

A bell-curve assessment approach provides a relatively limited understanding of an employee's capabilities. Instead, it is essential to evaluate each employee's performance on a personal level based on their function and traits, including teamwork, empathy, and adaptability.

Their competencies are not taken into account in a bell curve performance appraisal.

 

Bell-curve assessment alternatives

1. Establish a constant feedback loop

Each task your worker fulfils has room for critique, whether positive or negative. Ensure your staff are not left in the dark about their performance for months. Hold frequent 1-on-1 meetings and 360-degree performance assessments inside the company to keep everyone on the same page and offer them an opportunity to grow. How the employees improve their performance should be a significant deciding factor in considering their assessments.

 

2. Management by Objectives

MBO is the process of evaluating an employee's performance according to predetermined, measurable standards and values. These standards may cover engagement, culture, and business expectations.

A performance evaluation is vital to an employee's career. Make sure it is fair and, more importantly, smooth.

 

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